Archive for the ‘Services’ Category

How to get the best prices for Internet services, telephony and television II

Monday, February 9th, 2009

Ask about billing models. Before signing a contract, ask for a summary of all charges for the first month and beyond. Make sure that the figures include taxes and fees and charges at one time as you charge to maintain their current phone number. Try to get information in writing. Then check the numbers again matched against the actual invoices.

Adjust the extras. The typical download speeds of 5 megabits per second (Mbps) and loads of 1 Mbps with the Internet service is sufficient for most people, and often, and fiber optic cable beyond those speeds anyway. As a general rule, do not pay more for faster service unless you download or share videos often extended or other very large files.

Most of the plans based on fiber optics or VoIP include caller ID, answering machine and unlimited local calls or long distance in U.S., Canada, Puerto Rico, and sometimes to other countries. Make sure these features do not disappear or increase the charges on your bill when the promotional period lead. If you make frequent calls to countries not included in this plan, evaluate the possibility to add an international calling plan.

How to get the best prices for Internet services, telephony and television I

Monday, February 9th, 2009

Check the tariffs, then check again. Check the web site providers to find the best prices. Ask also for a customer service representative if the price you have offered is really the best offer for the company. Then, consider a check again, as we have found that rates may change, according to the representative who received the call.

Negotiate. It may be useful, particularly in areas where there is competition between cable providers and traditional phone company, as well as its promotional fare is about to expire. Ask for a reduced price or free extras, installation, or as a premium channel at no additional cost. If you accept these “gifts”, make sure not to start to charge automatically to continue to receive when the introductory offer.